Reference

How ave365 Handles Your Personal Information

Your account data, payment activity and browsing behaviour on ave365 are collected and used only as described in this policy — access and eligibility depend on your local law and eligible regions.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data clarityYour right to access or delete data
ave365 How ave365 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply SSL encryption across every page of ave365, which means data sent between your phone and our servers — including your bKash deposit confirmation and account login — travels in an encrypted channel. Internally, access to personal data is restricted to staff who need it to operate your account or resolve a support request. We review our data practices when our third-party tools or payment processors update their own policies, and we update this page to reflect any material change.

Encrypted Account Sessions

Every login and payment action on ave365 runs over SSL. Your Nagad or Rocket transaction data is never transmitted in plain text, and session tokens expire automatically after inactivity.

Cookie Control

We use first-party cookies for session management and third-party analytics cookies to understand mobile browsing patterns. You can adjust cookie preferences through your browser settings at any time.

Data Retention Policy

Account registration data is kept for as long as your account remains active. Payment records linked to bKash, Nagad or Rocket are retained for the period required by applicable financial rules, then deleted.

Third-Party Sharing Limits

We share your data only with payment processors handling your bKash, Nagad or Rocket transactions and with service providers bound by confidentiality obligations. No sale of personal data takes place.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct or delete the personal data we hold, contact our support team through any of the channels below. For account-specific data requests — such as a copy of your bKash or Nagad transaction history linked to your wallet — include your registered contact number so we can verify your identity before releasing any information.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Our team can log a formal data request on your behalf and confirm the steps needed to verify your identity.

Email Support

Send a written data request to our support email address. Include your account username and the specific data you want reviewed, corrected or removed from our records.

Account Help Centre

The Help Centre inside your ave365 account lists the privacy request form. Submit it while logged in so your identity is already confirmed by your session credentials.

Common Questions About Your Privacy on ave365

These are the questions we hear most often about how we handle personal data, cookie settings and account information. If your question is not covered here, use the live chat or email channel listed above to send us a direct request.

We collect your name, phone number and email at registration. After that, transaction references from bKash, Nagad or Rocket deposits are recorded alongside your account ID to keep your balance accurate.

Yes. Submit a data access request through live chat or the Help Centre form inside your account. We verify your identity first, then provide a summary of the personal data we hold.

We share payment data only with the processor handling your specific transaction. That processor is contractually required to protect your data and cannot use it for any other purpose.

Open your browser settings and adjust the cookie permissions for ave365. Disabling third-party analytics cookies does not affect your ability to log in or process a Rocket payment.

We retain your registration data for the period required by applicable law after account closure. Payment records linked to bKash, Nagad or Rocket transactions follow the financial record-keeping period, then are deleted.

Send a deletion request through email support or via the Help Centre form while logged in. We review the request, confirm your identity, then remove the data that is not required for legal or financial record-keeping.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.